International Shipping (for all destinations outside the US)- $40 + $10 for each
additional item (by International Mail)
NOTE: Insurance is optional at $5 per shipment.
Shipping And Title
The purchaser pays freight and shipping. YourSite.com will arrange to ship products to you at an
address you designate. Title to and risk of loss of the products passes to you when YourSite.com delivers them to the
shipper, as allowed under item 2303 of the Uniform Commercial Code and corresponding state laws. All freight, insurance,
and other related charges are the responsibility of the purchaser. Purchaser shall be responsible for promptly advising
YourSite.com of any loss and for filing a claim for recovery of any loss during transit.
Returns
We are committed to your satisfaction. Within the warranty period, items can be returned for replacement
or repair or if the item is not in stock a store credit will be issued, once a Returned Materials
Authorization ("RMA") has been obtained. Refunds are only available within the first 30 days from the date of
the invoice (shipping, insurance and handling charges are non-refundable)
RMA Information
a. Any shortages must be reported within 2 days of receipt. You may do this by phone or on our website.
b. For all returns you will need to contact us to request an authorization number. Be advised that numbers and specific
RMA information are issued by email only. Unauthorized and unmarked returns will not be accepted.
c. Please have the following information available when requesting an RMA request: order number, the name the order was
placed under, item number, and the nature of the problem.
d. All returns must be shipped back in the original packaging material and box. Failure to do so may invalidate both the
RMA and the warranty.
e. If you wish to return merchandise, you must request a Return Merchandise Authorization number (RMA). To get a refund for any reason, an RMA number must be obtained within 10 days from the ship date. We reserve the right to test the product and confirm the defectiveness or incorrectness before issuing a refund or exchange. All items must be 100% complete to be accepted for RMA. A 15% Restocking Fee applies to all items returned sealed (not opened.) A 25% Restocking Fee applies to all opened items. After the 10-day period has expired, a new RMA number will need to be obtained.
f. All returns must include any cables, driver disks or any other accessories provided with the order unless otherwise
authorized.
g. All returns must be shipped prepaid. Returns shipped C.O.D. will be refused.
h. Remember to take note of your RMA number. You will need it as a reference. Replacements can be shipped two ways:
1. You can request an advance replacement charged to your credit card that will ship right away.
2. You can wait for your item to come back before we ship your replacement.
i. Refunds and credits are available only after the return has been received, tested and verified for authenticity.
j. Manufacturers warranty is assumed void unless otherwise stated on your invoice. The YourSite.com warranty will be
voided at any time if the products are not returned in their original condition as sold, matching the specifications and
serial numbers for all components contained therein. Non-conforming materials will be returned to the Shipper, Collect.
